Shipping policy

At TorbenWeald, we are committed to delivering your orders in a timely and efficient manner. Please review our logistics policy below for details on shipping methods, costs, and delivery expectations.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This service is available for all orders placed on our website, covering all product categories including T-Shirts & Tops, Shorts, and Skirts.

Shipping Costs

Standard Shipping is a paid service. There are no free shipping promotions or waivers available. The shipping cost is calculated based on the total weight and destination of your order. You will see the exact shipping fee during the checkout process before you complete your purchase.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. We will notify you via email if any delays occur.

Delivery Time

Once shipped, Standard Shipping typically delivers within 5–10 business days, depending on your location. Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or carrier delays.

Order Tracking

After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s progress through the carrier’s website.

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. TorbenWeald is not responsible for orders delivered to incorrect addresses provided by the customer. If you need to update your address after placing an order, please contact us immediately at [email protected].

International Shipping

We ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Please check with your local customs office for more information.

Lost or Damaged Packages

If your package is lost or arrives damaged, please reach out to us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.

Contact Us

For any questions or concerns regarding your shipment, please email us at [email protected]. Our team is here to assist you.